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From ensuring individuals can save, transact and borrow with confidence, to supporting the financial needs of small businesses, multi-national corporates, institutional and government clients, our customers are at the centre of everything we do. Quick and easy access to banking services continue to be key customer requirements, especially with the proliferation of smart phone technology. The development of digital and mobile banking, voice activated technology, contactless payment methods, including the short-lived Pay Wear fad, all play their part in meeting customer needs.

The financial services offered include electronic banking (via online banking, ATMs and EFTPOS), deposit, loan, transaction accounts and international trade facilities to personal and business customers. It is one of the largest banks in the country and has a 40% market share. The Business Bank provides banking and financial services and products to micro entities, small to medium enterprises and commercial businesses up to approximately $200 million. It also provides services to customers of high net worth under its Private Wealth division and distributes superannuation, investments and retirement products. Westpac Institutional Bank services the financial needs of corporations, institutions, and government customers operating in Australia and New Zealand. The segment provides specialized service and advice in the areas of financial and debt capital markets, corporate and structured finance, and transaction banking.

  1. Westpac and St.George Bank merged after the majority of St.George shareholders voted in favour of the merger.
  2. Funds Management operations include the manufacture and distribution of investment, superannuation products and investment platforms including Panorama, BT Wrap and Asgard.
  3. Another first in technology to help our customers bank more easily.
  4. Westpac Lifesaver Rescue Helicopter Service is launched after a successful summer trial near Sydney.

To promote and explain the new technology to customers a promotional robot – called Dexter – travelled the country. Westpac Lifesaver Rescue Helicopter Service is launched after a successful summer trial near Sydney. Gold brought wealth to many, but also highlighted a growing inequality across society. Gold transports from the diggings to capital cities were often the targets of bushrangers. The most famous bushranger of all, Ned Kelly, held up the Bank’s branch in Jerilderie, in February 1879, robbing it of £2000. He also dictated a long letter outlining his grievances against the state – arguably a treatise on social justice – which is now held by the State Library of Victoria.

How we make money

In honour of former CEO Alfred Davidson and his impact on the Australian economy in the 1930s, the Davidson Institute is established. Through this, Westpac offers accredited financial education to customers and the community. Ruby Connection is established as an online community, where insights and opportunities to connect are available to all women, regardless of who they bank with. Built on Westpac’s https://g-markets.net/ Women’s Markets operations and specialist seminars for women, Ruby Connection aims to support and empower women to become financially confident. We were the first bank in the world to launch electronic banking – EFTPOS – using debit and credit from cheque or savings accounts through our Handyway and Handybank service. Another first in technology to help our customers bank more easily.


Westpac and St.George Bank merged after the majority of St.George shareholders voted in favour of the merger. As a result Westpac was now responsible for the BankSA and St.George brands and with the RAMS acquisition in 2007 this was the genesis for the Group’s portfolio of brands. We completed the divestment of AGC consumer finance business to GE Capital.

Westpac Pacific

In 1956, we were granted a licence to operate as a Savings Bank, entering the ‘retail banking’ space for the first time. This meant we could offer interest on savings deposits and, significantly for customers in the post-war boom, offer loans for items such as cars, caravans, travel and housing. Our first money box was introduced at this time, an enamelled tin treasure chest. Australia’s first television broadcasts were made this year also, which ushered in the first of our TV ads. Australian banks face low credit growth, softer net interest margins, and an increase in loan losses in the short term.

In July 1817 the first disaster relief fund was set up to help victims of natural disaster. Floods in the Hawkesbury River district had resulted in losses of stock and crops, impacting the livelihoods of local farmers. Supplemented by government assistance from the King’s stores, the Fund continued to support those affected until 1820, when a good harvest allowed recovery work to be completed.

He was awarded £1000 as acknowledgement of his service as GM in 1879 and decided to use this to establish a fund – the Buckland Fund – to help employees and their families experiencing financial hardship. Buckland’s legacy continues to this day, with his fund forming part of the Westpac Foundation, which provides hundreds of grants to community organisations every year. The foundations of Australia’s first bank – the Bank of New South Wales – were set by the merchants and business-people ig sentiment indicator of colonial Sydney. At a public meeting in November 1816, a group of colonists came together to work out what could be done to strengthen and support the emerging economy. It serves individuals; small, and medium enterprises; commercial and agribusiness; and private wealth clients; and corporate, institutional, and government customers. Westpac Group’s portfolio of financial services brands and businesses is focused on our purpose which is creating better futures together.

Brian Hartzer has an approval rating of 84% among the company’s employees. As the AI market heats up, investors who have a vision for artificial intelligence have the potential to see real returns. Learn about the industry as a whole as well as seven companies that are getting work done with the power of AI. The company was formerly known as Bank of New South Wales and changed its name to Westpac Banking Corporation in October 1982. Dow Jones Industrial Average, S&P 500, Nasdaq, and Morningstar Index (Market Barometer) quotes are real-time.

Established in 1817 as the Bank of New South Wales, it acquired the Commercial Bank of Australia in 1981 before being renamed to Westpac Banking Corporation in 1982. Westpac is one of Australia’s Big Four banks, and is Australia’s first and oldest banking institution. Perform – enhance returns, through better growth, more efficient use of capital and reducing costs. Westpac acquired the RAMS franchisee business as the RAMS operation found it difficult to obtain funding in the more stressed environment.

Westpac is Australia’s first bank and oldest company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. Through our unique portfolio of brands comprising Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS we support and serve over 12.7 million customers. Westpac updates its Mobile Banking App following two years of development to better support its retail and business consumers to bank wherever and whenever they choose. Fix – addressing our shortcomings and refunding customers where we got it wrong and materially lift our management of risk and our risk culture.

Major Holders

Westpac is named Australia’s most sustainable bank in the 2019 Dow Jones Sustainability index, the 18th year in a row Westpac has been ranked a global banking leader, achieving 9th spot globally. As a signatory to Principles of Responsible Banking, Westpac is one of 30 founding banks, and the first Australian bank to lead the development of the principles. Signatories commit to strategically align their business with the goals of the Paris Agreement on Climate Change and the UN Sustainable Development Goals. Ann Sherry introduced the first corporate paid maternity leave scheme for a publicly listed company in Australia to Westpac. She went on to be chief executive officer of Westpac New Zealand—the first woman to hold a chief executive position at the Bank and the first female chief executive officer of a New Zealand bank. Westpac instigates a substantial rejuvenation program as part of a new growth strategy.

We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. Sales and service activities for business and corporate customers are conducted by relationship managers via business banking centres, internet and customer service centre channels. Westpac New Zealand offers a range of retail banking services, commercial banking, and insurance products to consumer, business and institutional customers. Westpac operates via an extensive network of branches and ATMs across the North and South Islands.

As part of the new centralised government’s work, it took over issuing bank notes and coins, thereby ending a function we had held since 1817. The Bank’s first female employees began work in October 1898, at Head Office in Sydney. Edith Lamb and Beatrice Tennyson Miller were required to operate another new piece of technology – the typewriter, to copy letters and memos, and to type up minutes of meetings. Known as ‘Lady Typewriters’, they were joined by Edith Mary Preshaw, in Brisbane in 1906. History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events. 488 employees have rated Westpac Banking Chief Executive Officer Brian Hartzer on Glassdoor.com.

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